The rebirth of IBM is cited as an often-cited example of successful change.
One of the motivations in evaluating system change is the cost of learning metrics, or losing old ones with no easily quantifiable replacement. Trust depends on social system and structure and cannot be centralized as easily. Low motivation requires high centralization, so losing this requires motivation increase which is not an obvious linked change.
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cost of learning new metrics, or losing old ones with no easily quantifiable replacement. Affects evaluation, trust depends on social system and structure and cannot be centralized as easily. Low motivation requires high centralization, so losing this requires motivation increase which is not an obvious linked change